Privacy Policy

Last updated on Feb 16, 2025

Nora Vista is dedicated to protecting your personal information and respecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding that information. By accessing or using our Services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect different types of personal information depending on how you interact with our Services.

1. Personal Information You Provide to Us

We may collect the following types of information that you voluntarily provide:

  • Account Information: When you register on our Services, we may ask for information such as your name, email address, phone number, and account preferences.
  • Contact Information: When you express interest in our products or services, participate in activities, subscribe to our newsletters, or contact us directly, we may collect contact details.
  • Payment Information: When making a purchase, we may collect billing information and payment details through secure payment gateways.
  • Feedback and Correspondence: When you communicate with us for support, surveys, or other correspondence, we collect the information necessary to respond to your requests.

2. Information Collected Automatically

When you interact with our Services, we collect certain information automatically, which may include:

  • Device Information: Details about the device used to access our Services, such as device type, operating system, and unique device identifiers.

How We Use Your Information

We use the collected information to enhance and personalize your experience and ensure the smooth functioning of our Services. Specifically, we may use your information for the following purposes:

  • Service Delivery: Provide, operate, and maintain our Services, and to fulfill your requests and orders.
  • Personalization: Tailor content, offers, and recommendations based on your preferences and interactions with our website.
  • Communication: Send you essential account-related communications, such as confirmations, updates, and notifications. With your consent, we may also send you promotional materials and special offers.
  • Improvement and Analysis: Analyze trends, track website performance, and understand user behavior to improve our Services and make data-driven enhancements.
  • Security and Compliance: Protect against fraud, unauthorized transactions, and security risks, and ensure compliance with applicable legal obligations.

Information Sharing and Disclosure

We respect your privacy and do not sell your personal data. We only share information in the following circumstances:

  • Trusted Service Providers: Third-party partners assisting with secure payment processing (e.g., Stripe, PayPal), courier deliveries, and IT infrastructure under strict confidentiality agreements.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Data Retention & Security

We implement robust technical and organizational security measures to protect your personal data:

  • Security Practices: Industry-standard encryption (SSL/TLS), access controls, and regular audits to protect your data against unauthorized access, alteration, or disclosure.
  • Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal or tax requirements, or resolve disputes.

Questions or Data Inquiries?

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, our customer care team is here to assist: